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Help Centre

We want to help you find the answers you need quickly and easily, that’s why we offer a wide range of ways for you to get in touch with us. Whether you want to receive an online order, return a product, manage a product or are looking for some general guidance on using one of our products.

Our Parcel Boxes team is available Monday – Friday 9AM until 5PM to answer all of your queries. If you get in touch with our team outside of these times, they will be in touch ASAP with an answer.

This Help Centre is packed with both support and advice for both recipients and management staff.

safety letterboxes get a consulation


No-obligation Quotation & CAD Drawings

safety letterboxes get a consulation


No-obligation Quotation & CAD Drawings

Frequently Asked Questions




Property Managers

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SLB / myRENZbox Team

Our team here at The Safety Letterbox Company / myRENZbox are extremely experienced in providing the ultimate service to all customers, creating detailed project drawings for every enquiry, a range of site services including surveys and installations, and quick lead times.


No-obligation consultation

We welcome the chance to discuss your project and we can share all that is current in terms of standards and product options totally free of charge.

Simply complete and submit the form and we will get back in touch to talk through your requirements.

We also provide Autocad drawings as required – it’s all part of the service!